Privacy Policy

Effective Date: September 28, 2026

Clear Command Company LLC, doing business as Clear Command Lighting (“Clear Command,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, request a quote, communicate with us, or use our services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Service address

  • Property photos

  • Details regarding requested services

  • Communications you have with us

  • Quote, scheduling, and service information

We may also collect certain technical information when you visit our website, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and quote requests

  • Prepare designs and estimates

  • Schedule and provide services

  • Communicate regarding appointments, installations, payments, and service updates

  • Provide customer support

  • Follow up regarding requested services

  • Send promotional or seasonal messages when you have provided appropriate consent

  • Maintain customer and service records

  • Improve our website, advertising, and customer experience

  • Comply with legal and regulatory requirements

SMS and Mobile Information

If you provide your mobile number and consent to receive text messages from Clear Command Lighting, we may send messages regarding quotes, scheduling, installation updates, customer service, seasonal rebooking, promotions, and other communications related to our services.

Message frequency varies depending on your interactions with us and the services you request.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.

We do not sell or share your SMS opt-in data, mobile phone number, or messaging consent information with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent are used only for communications from Clear Command Lighting and for service providers that assist us in operating our communications systems. Such providers may process information on our behalf but are not permitted to use your SMS opt-in information for their own marketing purposes.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

How We Share Information

We may share information when reasonably necessary to operate our business, including with service providers that assist us with:

  • Customer relationship management

  • Communications

  • Payment processing

  • Scheduling

  • Website hosting

  • Advertising

  • Accounting

  • Service fulfillment

We may also share information when required by law or when necessary to protect our rights, customers, employees, contractors, or property.

As stated above, mobile phone numbers and SMS opt-in/consent information are not sold or shared with third parties or affiliates for their marketing or promotional purposes.

Installation Partners and Contractors

Clear Command Lighting may use insured subcontractors or installation partners to assist in providing services. Information reasonably necessary to perform or coordinate your service may be provided to those parties.

SMS consent and opt-in information are not provided to contractors for their independent marketing or promotional purposes.

Cookies and Website Technologies

Our website may use cookies and similar technologies to understand website usage, improve functionality, measure advertising performance, and provide a better customer experience.

You may control cookies through your browser settings.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we update or correct certain personal information.

For SMS communications:

Reply STOP to unsubscribe.
Reply HELP for assistance.

For email marketing, you may use the unsubscribe option included in applicable emails.

Children's Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.